Maintenance Error Decision Aid – Workshop

The MEDA process was developed by Boeing in 1995 to investigate contributing factors to Maintenance Errors. Maintenance Error Decision Aid (MEDA) is an essential human factors tool for inspecting the elements contributing to maintenance errors or slips. MEDA exercise offers detailed and reliable investigations, defining aspects that lead to an event and advocates improvement measures to lessen the probability of future events. Maintenance errors cost millions of dollars for airlines each year in rework, on-time performance and lost revenue, and have the potential to present hazards to safety.

The MEDA process is described as having five key stages:

  • Selection of the technical event to be investigated.
  • Decision on whether the error identified was maintenance-related.
  • Investigation using the MEDA results form to record relevant information about the event which disclosed the error and the error that caused the event, the factors contributing to the error and a list of possible prevention strategies.
  • Prevention Strategies review leads to prioritising, implementation and tracking of process improvements
  • Feedback to the workforce advises what changes have been made, explains the value of employee participation and shares the results of the investigation

Workshop Aims

  • To enable staff to gain a critical understanding and appreciation of a MEDA programme.
  • Learn how a MEDA programme is adopted and implemented into an organisation, understanding the importance of such a programme, the benefits and compliance.
  • Creating the culture within the organisation required to support it.
  • Gain an in depth knowledge of how to introduce a system to operating staff of the organisation, at the same time imparting the importance of the word "SAFETY"  as a culture within the organisation.
  • Gain a critical understanding of the term and importance of a no blame culture, and how it fits into the programme.
  • Gain insight into the management and control of "HUMAN ERROR IN AIRCRAFT MAINTENANCE MANAGEMENT"
  • Cost analysis and benefits to an organisation, product delivery and reputation.

Workshop Objectives

  • Knowledge to perform the task.
  • Gain the ability to create format in which the system can be administered and utilised for the benefit of employee and organisation.
  • Understand the importance of creating a compliant system, which in turn will enable staff to buy into and support.
  • Gain a critical understanding of the importance of a system designed to create a culture of reporting and recording which will provide a tool for the prevention and minimisation of future safety issues.
  • Importance of "interviewer techniques" and introduction of such a system to operating staff, how to avoid confrontation from non-willing participants.
  • Discuss environmental issues and contributing factors.
  • Gain a critical understanding of the monetary cost issues that an organisation can incur, how and why, reasons and ways of prevention.
  • Discuss and understand ways of continual compliance, updates and recommendations across the facility/organisation.

    • Indicative Course Syllabus

  • Role and responsibilities of a MEDA investigator
  • Root Cause Analysis
  • Using the MEDA tool effectively
  • Investigation & interview skills
  • Report writing
  • Trend analysis
  • Linking MEDA with SMS and human factors
    • JOIN TODAY

    About Edgewater

    Administrative Skills

    Aviation Management

    Project Management

    Workspace Essentials

    Log In

    Create an account
    Top